PRIVACY POLICY

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

Why do we collect such personal information?

As a Complementary Therapy Company, providing therapies to help improve the wellbeing of clients, Requiescents is required to note personal information about their clients. Requiescents ensures that this information will be kept secure, and no personal data will be shared with 3rd party organisations. 

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages; 

  3. To comply with any applicable laws and regulations.

 

How do we store, use and disclose our site visitors personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Consultation forms are required to be completed prior to any treatments. This recorded information is not only a legal requirement but also essential for our Requiescents therapists to be able to provide you with a safe and beneficial treatment. Storage of said consultation forms are held privately and securely, in paper form. Should you wish for this personal information to be viewed, amended or deleted​, please refer to the "Questions and your contact information" section below.

How do we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How our site visitors can withdraw their consent?

If you don’t want us to process your data anymore, please contact us via the contact form above stating clearly your request.

How our customers can opt out of any future marketing or promotional messages/communications?

Requiescents will from time to time advertise their promotions and/or new treatments. Any existing customers who do not wish to receive said communications and/or updates, please use the contact form above with a simple request stating that you wish to "opt-out".

Privacy Policy updates.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions and your contact information.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us via the home page contact form.

© 2015 by Requiescents

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Treatments available at the following locations;

Gloucester Avenue, Middlewich, CW10 9QG

Dane Business Centre,Broadhurst Lane,Congleton,CW12 1LA